1. General Policy
All ticket sales are final, except under the conditions outlined below.
2. Event Cancellation
If an event is cancelled:
Users are eligible for a full refund. Refunds will be processed within 7–14 business days
3. Event Postponement
If an event is postponed:
Tickets remain valid for the new date. Refunds may be requested within [X days] of announcement
4. User-Initiated Refunds
Refunds are not provided for:
- Change of plans
- No-shows
- Late arrivals
5. Duplicate or Fraudulent Purchases
If duplicate charges occur:
- Contact support within 48 hours
- Verified cases will be refunded
6. Service Fees
Booking/service fees are non-refundable unless the event is cancelled.
7. Refund Method
Refunds will be issued via the original payment method.